Mobile Clock Service Overview

What happens during a mobile service visit

When you schedule a mobile service appointment, I come to your home and inspect your clock. I check the case, the movement, the mounting, and the general condition. If anything is obviously damaged or worn, I let you know right away.

If your clock needs a cleaning, I offer a flat rate service. A cleaning includes:

• Removing the movement from the case

• Cleaning the movement without disassembly

• Lubricating the movement

• Reinstalling the movement

• Getting the clock running

• Making sure it is ready for normal use

This service is similar to preventive maintenance, like changing the oil in your car. It is meant to get the clock running again or give it the routine care it needs. It is not a full overhaul.

After the cleaning, I walk you through routine care, winding, leveling, and best practices. I also explain common mistakes that can cause problems. I take your information and keep a record of when the service was performed.

Full disassembly and overhaul

If you want a complete disassembly, deep cleaning, and full overhaul, I can perform that service, but it is not part of the flat rate mobile visit. An overhaul is more involved and is usually done in my workshop.

I may recommend an overhaul if:

• The clock is worn out

• The movement is dirty beyond what surface cleaning can fix

• Bushings or pivots are failing

• The clock has long‑term wear issues

However, an overhaul is not always the most economical option. If you simply want the clock running again or want basic preventive maintenance, the flat rate service is usually enough.

Do you warranty your mobile service

No. These clocks are old mechanical devices. Even if everything is working when I leave, something unrelated and already weak could fail later. That is not my fault and not covered under any warranty.

If something does fail after the visit, I do not mind coming back out, but that becomes a repair job, not part of the mobile service.

What if the clock needs repairs

If your clock is damaged, worn out, or has a broken part, I can take the movement to my workshop at home. I perform repairs with your approval. You will be invoiced for parts and labor. Repairs can get expensive depending on what is wrong.

I will always explain:

• The best option

• The cheapest option

• The option that honors the originality of the piece

You can choose whichever route you prefer, such as replacing a movement or replacing a specific part.

What if the repair is beyond my expertise

If the repair is outside my skill level, I refer work to a master clockmaker I trust. Depending on my workload, I may also pass along repairs I could do myself if it makes more sense for the customer.

In some cases, I may handle retrieval and installation on his behalf. When that happens, we will figure out the simplest way to handle payment and communication.

Clocks Provided for Sale

Are these clocks new?

No. All clocks sold by 865 Workshop are vintage mechanical pieces. They may show normal signs of age such as small marks, patina, or wear. These characteristics are part of their history.

How do mechanical clocks behave?

Mechanical clocks must be wound, leveled, and set up correctly. They will stop when they run down. They may need minor adjustment during setup. This is normal behavior for any mechanical clock.

Do you provide instructions?

Basic setup and operation instructions are provided when possible. These instructions help you mount, level, wind, and regulate your clock. The buyer is responsible for proper use and ongoing care.